HOW A CASE RUNS
Four steps, all managed for you.
- 01Initial responseOn-site within 24 hours. A full room-by-room visit to confirm activity, followed by immediate, professional containment.
- 02Monitored heat treatmentControlled thermal treatment. We monitor with independent sensors, logging data every 60 seconds.
- 03Follow-up verificationChecked against the data, not a hunch.
- 04Written clearance certificateOfficially certified. Signed, dated, and appended with your temperature readings. Accepted by letting agents and landlords.
OUR BED BUG GUARANTEE
If we find no evidence of bed bugs, we don't treat.
You are refunded everything except the £140 initial response. If your case is still active inside your warranty, we re-heat at no cost. Where the wording is ambiguous, it resolves in your favour.
Read the guarantee →It happened to us.
Exuro exists because we paid for a heat treatment, and the chart said 80 degrees. On the second night we killed three bed bugs in fifteen minutes. The heat treatment had not worked. The report arrived days later and told us nothing we could check, and when it was finally over, we still couldn't say what had. So we built the company we needed that week: one that proves its work, and never asks you to take its word.
Read our story →