Bed bug case management · London

You don't need another opinion. You need proof.

Bed bug case management for London. Containment within 24 hours, calibrated sensor monitoring of every treatment, and a written clearance certificate backed by data. Built by people who have slept in the living room too.

A calm, lived in bedroom in a London home, with daylight through the window.
A clear route back to feeling at home.
  • Every probe recorded, every reading provenThe only provider that shows you the data
  • Re-heat warranty on every treatmentBed bugs return? We reheat, never spray
  • Whole-home structural heat, every timeThe whole property, not just one room
  • Your case manager, handled quietlyOne named WhatsApp contact, not a call centre

HOW A CASE RUNS

Four steps, all managed for you.

Explore the process
  1. 01
    Within 24 hoursInitial responseOn-site within 24 hours. A short inspection, room by room, to confirm activity, followed by immediate, professional containment.
  2. 02
    Treatment dayMonitored heat treatmentControlled thermal treatment of the whole property. Calibrated sensors, logged automatically every 60 seconds.
  3. 03
    Day 14Clearance checkA clearance check on day 14, and a Clearance Certificate when all is clear.
  4. 04
    Your written recordCertificates and warrantyOfficially certified. Signed, dated and numbered, with a warranty status anyone can check at exuro.co.uk/verify.

Proof, not promises

You shouldn’t have to take our word for it.

Every probe recorded. Every reading kept. Calibrated sensor monitoring gives your treatment a record you can check, not just a temperature on a chart.

  • Calibrated sensors, logged automatically every 60 seconds
  • A written Clearance Certificate after the day 14 check
  • A numbered certificate with a warranty status anyone can check
Verify a certificate

One room, seven probes, placed where it is coldest

WindowWardrobeBedP1P2P3P4P5P6P7ColdestWarmestProbe, placed in a cold spot
MonitorCalibrated probes
RecordAutomatic logging
VerifyWritten clearance

Illustrative monitoring layout. Not a treatment report or recorded result.

Why we use heat

Why we heat instead of spray

Most bed bugs are now resistant to the sprays commonly used. A 2026 study of bed bugs from 9 European countries found that 85.7% carried the key resistance gene.

Whole home heat

The Exuro approach

Life stagesHeat kills eggs, nymphs and adults in one visit.
PreparationOne visit means one day of preparation, not four.
The complete journeyInitial response, monitored heat treatment, then a separate clearance check on day 14.

Conventional sprays

What to understand before choosing

Life stagesMany sprays do not kill eggs.
VisitsA spray usually needs three to four visits over six weeks.

OUR BED BUG WARRANTY

If bed bugs come back during your warranty, so do we!

Your warranty stays with the home: 60 days, or 180 with Gold, with one free reheat. If we find no evidence of bed bugs at the initial response, we don't recommend treatment, and you are refunded everything except the £140.

Read the warranty →
60daysStandard warranty
180days with GoldExtended warranty
No bed bugs found? No treatment.If our initial response finds no bed bugs, we don’t recommend treatment, and you are refunded everything except the £140.
The front of a London terraced house on a quiet street.
Built from experience, designed around your home.

Why Exuro exists

It happened to us.

In May 2026 we had our own home heat treated. We came back to a house at normal temperature, with nothing to show that anything had been done, and a chart we could not read. Then the bites carried on. For weeks we did not know whether it had worked, and that not knowing was the hardest part. So we built the company we needed that month: one that shows you exactly what it did, so you are never left guessing.

Read our story →

When you’re ready

Let’s take the next step. Not another guess.

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Not sure what you’ve found?

Send a photo of what you've found to your case manager on WhatsApp and we'll tell you what we think.